Support work is one of Australia's fastest-growing careers. This introductory course gives you the foundations of person-centred care, communication, and daily living support — so you can decide if this is the career for you.
Support work is one of Australia's fastest-growing careers. This introductory course gives you the foundations of person-centred care, communication, and daily living support — so you can decide if this is the career for you.
Introduction to Support Work
Care and support work is in constant, lasting demand.
Get a clear introduction to the skills, values and realities of support work.
A confident first step toward aged care, disability and community support.
Completing this course could open doors to roles across Australia. Here are some directions graduates may explore.
These are possible career directions only. No specific career outcome is guaranteed. Actual opportunities depend on your experience, location, and the current job market.
Introduction to Support Work
From first principles to professional practice.
All 24 lessons across 3 modules, available from day one.
An AI tutor trained on your course material, available 24/7 to answer your questions and check your understanding.
Every lesson as written text, narrated audio, visual slides, video, and AI tutor chat. Learn the way that suits you.
Your micro certificate is endorsed by ICOES, the International Council for Online Educational Standards.
Earn CPD points that count toward your professional development and show employers you are keeping your skills current.
Content written specifically for Australia, covering the standards and conditions that apply here.
100% online on any device, with 24/7 access and self-paced study. No fixed schedule, no classrooms, no deadlines.
Start from scratch. No prior experience or qualifications required, and a full 12 months to finish at your own pace.
“The different learning options has assisted me to retain information better.”
“I love the modules — it is explained in detail so it is easy to understand.”
“I acquired lots of new knowledge and gained new skills.”
“The ability to download material and read at my own pace.”
Start Your First Lesson Free
🛡️ 14-day money-back guarantee
Everything you need to get started
12 weekly payments · $300 total
💳 Visa, Mastercard, Amex & Afterpay · 🛡️ 14-day money-back guarantee
Try the course, explore the AI tutor, work through the first lessons. If it's not for you within 14 days, we'll refund you in full.*
A different approach
This isn't a PDF you download and forget. Every lesson adapts to your pace through an AI tutor that answers your questions, tests your understanding, and helps you apply what you're learning to real scenarios.
Video lessons, audio, and written content. Choose how you learn best
Phone, tablet, or desktop. No fixed schedule, no classrooms.
ICOES and CPD endorsed Micro Certificate upon completion.
Unlike other online courses where you're left reading slides alone, every lesson comes with an AI tutor built in. It explains concepts in plain language, answers your follow-up questions, quizzes you to check understanding, and walks you through real scenarios.
No waiting for a cohort or start date. Pick your payment option and get instant access to all 24 lessons.
Work through lessons on your phone, tablet, or desktop, whenever suits you. Your AI tutor is there on every lesson to answer questions and check your understanding.
Complete the course and receive your ICOES-endorsed Micro Certificate, plus the skills and confidence to start working.
“The video clips were the best part of the course.”
“Informative and easy to understand.”
“Very detailed and thorough.”
“It was easy and well written.”
“Easy to understand and interesting.”
“The videos give you a break from reading.”
Enrol in Introduction to Support Work and join students across Australia who are building real skills, earning a real certificate, and starting careers they love.
From $25 per week · or $239 upfront (save $60) · 🛡️ 14-day money-back guarantee